Managed Cloud
& DevOps Services
We become the operations team behind your platform, running your cloud, pipelines, clusters, and databases around the clock so your engineers ship product instead of fighting infrastructure. One accountable partner, one pager, zero 3 a.m. surprises.
Everything We Run For You.
Managed services aren't a single product, they're your whole platform operated as one. Each domain below is a discipline in its own right; under a managed engagement, they become one accountable team with one shared roadmap.
Cloud Infrastructure
Provisioning, patching, scaling, and DR across AWS, Azure, and GCP.
CI/CD Pipelines
Build, test, and release automation kept fast, green, and secure.
Kubernetes
Cluster operations, upgrades, autoscaling, and workload health.
Database Operations
Backups, failover, tuning, and zero-downtime migrations.
Security & Compliance
DevSecOps controls, scanning, secrets, and audit evidence.
Observability
Metrics, logs, traces, dashboards, and actionable alerting.
Cost & FinOps
Rightsizing, commitments, and budget guardrails on your bill.
Networking & Mesh
Ingress, east-west traffic, and zero-trust service mesh.
Platform Engineering
Golden paths and internal platforms your teams self-serve.
You Own Product.
We Own Platform.
A managed engagement isn't all-or-nothing. Ownership slides down the stack: your team stays close to product, and the undifferentiated heavy lifting shifts to us. Here is exactly where the line sits by default, tuned per engagement.
Pick The Level Of Cover.
Every engagement is scoped to your stack and risk appetite, but they start from three clear tiers. Move up as production grows, no rewrite of the relationship required.
Foundation
For teams putting their first workloads into production.
- Managed infrastructure & CI/CD
- Observability & alerting setup
- Monthly operations review
- Named engineer pod
Scale
For production platforms that can never sleep.
- Everything in Foundation
- Kubernetes, DBOps & security
- Dedicated SRE pod + runbooks
- Weekly review & roadmap
Enterprise
For regulated, multi-cloud estates with hard SLOs.
- Everything in Scale
- FinOps & compliance evidence
- Change advisory board
- Embedded team + dedicated TAM
A Handover With No Big Bang.
Taking over live operations is delicate, so we do it in the open and in stages. You keep control the whole way; risk and toil move to us step by step, not overnight.
Discover
We map your estate, access, and risks. Nothing changes in production yet.
- Read-only audit of infra, pipelines & cost
- Runbook and escalation handover
- Baseline SLOs agreed with you
Stabilize
We close the gaps that cause 3 a.m. pages and take the on-call load.
- Backups, alerts & access hardened
- 24/7 on-call rotation goes live
- Highest-risk toil eliminated first
Automate
Manual, error-prone steps become reviewed, repeatable code.
- Infrastructure codified, drift removed
- CI/CD and self-service paved
- Guardrails shipped as policy-as-code
Run & Improve
Steady-state operations with a standing improvement backlog.
- Operated to SLA, around the clock
- Monthly reviews & shared roadmap
- Compounding reliability & cost gains
The Sun Never Sets On Your Stack.
Coverage follows the working day around the globe, so a human is always awake and watching, no rota gaps and no single hero holding the pager. Every alert lands against a severity with a committed clock.
Follow-the-sun coverage
Severity response SLAs
Targets are contractual for Scale and Enterprise tiers, measured and reported every month, no self-marking.
A Rehearsed Response.
Incidents are inevitable; chaos during them is not. Every page follows the same drilled path from detection to a blameless postmortem, so recovery is fast and the same failure doesn't bite twice.
Illustrative figures based on typical engagements. Your baseline and targets are modeled up front, never promised blind.
Detected
AutomatedAn SLO burn-rate alert fires and auto-correlates the affected services, no one waiting to notice a red graph.
Acknowledged
On-call SREThe on-call engineer acks inside SLA. The incident channel, bridge, and status page open automatically.
Mitigated
Response teamBlast radius is contained first, traffic shifted or a known-good rollback applied. Your users recover before the fix.
Resolved
Response teamRoot cause corrected and verified against your SLOs. The incident is formally closed with a clean signal.
Postmortem
Whole teamA blameless writeup lands with owned action items that feed straight into the improvement backlog.
A Partner, Not A Ticket Queue.
Plenty of shops will watch a dashboard and forward you alerts. We take ownership of outcomes, staff senior engineers on your account, and treat your reliability and bill as our scorecard.
Reliability you can sign for
We operate to SLOs committed in writing and reported every month, not vague best-effort promises.
Fast, rehearsed recovery
Drilled incident response and warm follow-the-sun handoffs keep median time-to-restore low and predictable.
Waste kept off the bill
FinOps runs continuously inside the engagement, so the savings we find actually stick instead of creeping back.
Lock-in or black boxes
It is your IaC, your dashboards, your runbooks. Everything is documented and handed over, so you can leave and keep it all.
Frequently Asked Questions.
Alongside, almost always. We take on the operational load, the on-call, patching, upgrades, and toil, so your engineers spend their time on product instead of infrastructure. Where it helps, we also mentor your team and level up their practices, rather than creating a dependency you can never unwind.
Let Us Carry The Pager
Give us a week and read-only access. We will audit your estate and hand back a transition plan and an SLA proposal, so you can see exactly what running with us looks like before you commit to anything.