PRIVACY & FRAUDULENT POLICY

Information We Collect

• Personal Information: When you interact with our services, we may collect personal information, such as your name, email address, phone number, job title, and company details. This information is collected when you voluntarily provide it to us, for example, when you fill out a contact form or subscribe to our newsletters
• Usage Data: We may collect non-personally identifiable information about your interactions with our website and services. This data may include IP addresses, browser type, operating system, referring pages, and clickstream data.
• Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, track usage patterns, and gather information about our visitors. You have the option to disable cookies in your browser settings, but doing so may affect the functionality of our services.

Privacy Policy Updates for SMS and Data Use

Plaxonic respects your privacy and is committed to safeguarding your personal information. By submitting your contact details on our forms, you agree to receive SMS communications for service updates, promotions, and assistance.

• Data Collection: We collect contact details and consent-related information to provide personalized service.
• Data Use: Collected data is used solely for Plaxonic’s communication and is never shared with third parties.
• Opt-Out: You can unsubscribe from SMS notifications anytime by replying "STOP." For help, reply "HELP."
• Data Rights: You may request access, modification, or deletion of your data at any time.
• Security & Accessibility: We take security seriously, ensuring our website and all links are accessible and secure. If you have any concerns, contact us at contact@plaxonic.com.

How We Use Your Information

• Provide and Improve Services: We use the information collected to deliver our digital marketing and IT services to you, respond to inquiries, and improve our offerings.
• Communication: We may use your contact information to send you relevant updates, newsletters, and promotional materials, or respond to your inquiries.
• Analytics and Personalization: We may use your data to analyze user behavior, track trends, and personalize content based on your preferences.
• Legal Obligations: We may process your data to comply with applicable laws, regulations, or legal processes.

How We Share Your Information

• Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as hosting providers, marketing partners, and analytics services. These third parties are bound by confidentiality obligations and are prohibited from using your information for any other purpose.
• Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our company, your information may be transferred to the acquiring entity.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests from governmental authorities or law enforcement.

Data Security

We employ industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed as 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Your Choices and Rights

• Opt-out: You have the right to opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.
• Access and Rectification: You have the right to access and correct the personal information we hold about you. If you believe our data is inaccurate or incomplete, please contact us to request a correction.
• Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not directed to individuals under 16, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child, we will take steps to delete this information as soon as possible.

Changes to this Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website. We encourage you to review this Privacy Policy periodically.